Privacy policy

privacy policy

The company Avister Medical (hereinafter referred to as "Avister Medical", "we" or "our") attaches great importance to the protection and respect of your privacy. This policy is intended to inform you of our practices regarding the collection, use and sharing of information that you provide to us through our website. Avister Medical (hereinafter referred to as the "Website").

This policy (as well as our General Conditions of Sale and any document referred to therein as well as our Cookie policies) outlines how we process the personal data we collect and that you provide to us. We invite you to read this document carefully to know and understand our practices regarding the processing of your personal data that we implement.

By using the Avister Medical Website, the visitor implicitly accepts this Privacy Policy.

1. What personal data do we collect?

Your personal data (hereinafter “personal data”) are data allowing you to be identified either directly (data such as your name and surname allow your immediate identification), or indirectly (data such as your postal code, your telephone number or your contract number indirectly identify you).

During our interactions with you, we may need to collect various data:

  • identification data (surname, first name, address, telephone number, e-mail address, etc.);
  • demographics (such as gender, language, age);
  • professional data;
  • geolocation data, including your IP address;
  • information relating to navigation and behavior on our website.

2. When do we collect your personal data and for what use?

2.1. When you submit a contact request through our Website

When you submit a contact request via our Website, we ask for your last name, first name, company name, email address, telephone number.

We use this information in order to respond to your inquiry, including providing you with all requested information about our products and services. We may also contact you several times after your contact request in order to follow up on your inquiry. We will do this on the basis of our legitimate interest in providing accurate information before and after a sale or a request for information or contact.

We keep contact request emails for a period of two (2) years, after which these emails are permanently deleted.

2.2. When you sign up to receive our Newsletter

When you sign up to receive our Newsletter, we ask for your name and email address.

By subscribing to our newsletter, you give us your consent to receive information about our products, services and other information which we believe may be of interest to you.

You can withdraw your consent at any time and we will stop sending you our newsletter.

Your information is kept as long as you continue to consent to receive our newsletter.

2.3. When browsing our Website

When you visit our Website, server logs are stored. The storage of these logs is legal if the user is well informed of the implementation of the logging system and the data kept is only used to guarantee the security of the system and the detection of anomalies.

3. Who do we disclose your personal data to?

Your personal data will not be passed on to third parties, unless they are contractually bound to Avister Medical or act at the request or subcontract of Avister Medical. Their access is limited to the data they need to perform their task. Avister Medical always asks its subcontractors for the organizational and technical protection measures required in terms of personal data as well as to guarantee their strict confidentiality.

4. Are your data transferred, how and where?

As a rule, we store your personal data within the European Union. However, to the extent that, for example, some of our service providers are located in countries outside the European Union ("Third Countries"), we transfer some of your personal data to Third Countries. This may in particular be the case with Third Countries for which the European Commission has not taken an "adequate protection" decision. In such a case, we ensure that this transfer is carried out in accordance with the applicable regulations and guarantees a level of protection a sufficient level of protection of the privacy and fundamental rights of individuals (in particular by the standard contractual clauses of the Commission European).

5. Your rights

You have a number of rights regarding your personal data and its processing. You have the right :

  • Permission to access
  • Right to rectification
  • Right to erasure (right to be forgotten)
  • Right to limitation
  • Right to portability

6. Cookies and similar technologies

To learn more, see our Cookie policies.

7. Links to other websites and social networks

Our Website may occasionally contain links to the websites of our partners or third-party companies. Please note that these websites have their own privacy policies and that we are not responsible for the use made by these sites of the information collected when you click on these links. We invite you to read the privacy policies of these sites before transmitting your personal data to them.

8. Modification of our Privacy Policy

We may occasionally make changes and corrections to this Privacy Policy. If we believe that these changes are significant, we will notify you by one (or more) of the following means: (1) by posting the changes on this site, or (2) by sending you an email or message regarding these modifications. We will also give you the opportunity to agree to these significant changes. The changes will be effective from the moment they are communicated and you have accepted them, this authorization may be given by the fact that you continue to use the site after the changes have taken effect.

9. Contact

For any question relating to this privacy policy or for any request relating to your personal data, you can contact us by:

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